are you new to this job?

Dear Mr Lord Porch,

I don’t understand. There are 2 MoneyGram agents on the Isle of Islay,they are both run by Post Offices. Every Post office in the UK acts as a MoneyGram agent, as far as I can see banks in this country do not provide MoneyGram services.

Have a look here:
https://www.moneygram.com/…/…/content/locator_main_file.html
Put in my post code, PA48 7NP then select United Kingdom. It will show you the two MoneyGram Agents on Islay.
Please get back to me directly with instructions on how you wish the money to be paid if you do not wish me to go to a Post Office.

Really Mr Porch, I expected better from a diplomat, are you new to this job?

Yours,
E. Trellis (Mrs).